Building Trust & Effectiveness in Congress
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112th Congress Gold Mouse Evaluations Begin on June 15!

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Offices now have an extra 2 weeks to finish any last minute changes to their websites. Evaluations will begin June 15! To help you prepare, we have compiled an extensive FAQ.

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Ask Us: “Protocols” for Communicating with Congressional Staff

Obviously, Members of Congress have a constitutional responsibility to interact with their constituents because the First Amendment extends us the right "to petition the Government for a redress of grievances." But what about the chief of staff, the legislative director, or the legislative assistant for small business issues? Do I as an individual citizen have a right to communicate with those individuals?

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Ask Us: How Do We Drive Constituents To Our Website?

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Members of Congress and their staff are eager to communicate more effectively with constituents. They come to the Congressional Management Foundation and the Partnership for a More Perfect Union with questions about everything from how to best improve their constituent mail operations, to how to best use social media tools like Twitter or Facebook. Through our new 'Ask Us' series, we will attempt to answer those questions for the benefit of not only the asker (whose identity we will carefully guard) but also for anyone else who might have the same question.

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ABOUT CMF

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CMF is a 501(c)(3) nonpartisan nonprofit dedicated to helping Congress and its Members meet the evolving needs and expectations of an engaged and informed 21st century citizenry.

Our work focuses on improving congressional operations and enhancing citizen engagement through research, publications, training, and management services.

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PROJECTS

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Communicating with Congress The Internet forever changed how citizens and Congress interacts. The goal of this project is to facilitate a more meaningful democratic dialogue.

 

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Gold Mouse Project
Congress should effectively communicate with and serve citizens online. CMF assesses congressional websites to identify best and innovative practices that can be more widely adopted by the House and Senate.

 

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Inside the Hill
Produced by Founding Partner Fleishman-Hillard, this video series allows you to hear directly from Members and staff on how technology is changing the way Congress works.

 

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Life in Congress
This novel research project by CMF and the Society for Human Resource Management has two goals: identify the factors that motivate congressional staff and shed some light on Congress as a workplace.

 

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21st Century Town Hall Meetings CMF seeks to continue our innovative work in this area by conducting comparative research on in-person town halls, online town halls, and telephone town halls.