Building Trust & Effectiveness in Congress
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Work-Life in Congress

As part of the "Life in Congress" research project, CMF and the Society for Human Resource Management are presenting a series of programs focused on improving the work-life of congressional staff.

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113th Congress Gold Mouse Awards

On Monday, April 28, CMF announced the winners of the 113th Congress Gold Mouse Awards! Learn more about our process and criteria, as well as about our first-ever awards for social media.

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Managing Changes in Budgets & Benefits

CMF's survey of senior congressional staff indicates that reduced office budgets and changes to staff healthcare could lead to a significant number of staff departures.

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#SocialCongress

This report, part of the "Communicating with Congress" project, represents the first research into how Congress uses social media to gauge opinion and communicate with constituents.

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The Power of Citizen Advocacy

Contrary to popular belief, citizens have more power than they realize. Most of the congressional staff we surveyed said constituent visits have 'some' or 'a lot' of influence on an undecided Member of Congress, more than any other influence group or strategy.

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Recent Updates

casework

Award-Winning Characteristic #4: Constituent Services and Casework

In our continuing series about Gold Mouse criteria, this week's topic is about meeting the needs of your constituents online. Every Member office website should answer constituent questions about how the office can assist them with specific federal agency issues. In addition, your website should include information on all of the basic services that congressional offices provide, such as internships, flag requests, and tours. Fortunately, most of the drafting of this content need only be done once, and does not require significant updating unless policies change.

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Five Ways to Manage and Capitalize on Redistricting

Ah, it’s that time of the decade again! As you know, every ten years states undergo a redrawing of districts that affects the make-up and boundaries of each district – and will impact your boss’ constituency in the coming Congress. In some districts the population might not be altered very much, but in others the Member’s constituency could be completely different.  You may end up representing a new ethnic population or add a military post. Whatever the results may be, it is important for you and your new constituents to get to know one another so that your office can provide the best possible service. CMF has outlined five areas you should keep in mind while learning about and supporting your boss’ new constituency.

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CMF Disagrees with NYT Op-Ed on Casework

Part of CMF's expanding mission is to explain to the public how Congress actually works and dispel the myths perpetuated in mainstream and online media. Regrettably, we found the need to do this after the New York Times published a rather uninformed opinion piece on casework operations on Sunday.

Follow the link below to read CMF’s reply, written by our Chair Emeritus of the Board of Directors and former CMF Executive Director, Ira Chaleff.

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CMF works internally with House and Senate offices to foster improved management practices. From interns to Chiefs of Staff to Members themselves, CMF provides services adapted to the unique congressional environment. Read more

Commonly Used Resources

ABOUT CMF

Inside of Capitol Dome

CMF is a 501(c)(3) nonpartisan nonprofit dedicated to helping Congress and its Members meet the evolving needs and expectations of an engaged and informed 21st century citizenry.

Our work focuses on improving congressional operations and enhancing citizen engagement through research, publications, training, and management services.

Read more about CMF