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citizen engagement

Connecting the Offline and Online Worlds: Rep. Karen Bass Experiments with QR Codes

Technology can advance at a breakneck speed. It seems like new communications vehicles are created all the time and it can be significant challenge for congressional staff to help the Member manage their legislative and other representational duties and keep up with all of the latest trends. That's why I never cease to be amazed at how Members and staff are able to find the time to be creative and innovative. But, being afraid to experiment is a recipe for being left in the dust on Capitol Hill and Los Angeles Congresswoman Karen Bass and her staff have been experimenting with Quick Response or 'QR' Codes.

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Inside the Hill: The Power of Online Video

In the fifth installment of 'Inside the Hill', congressional staff discuss how online video can help connect citizens and Members of Congress.

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One Year Closer to Perfecting Our Union

One year ago today the Congressional Management Foundation launched its new venture, the Partnership for a More Perfect Union. For those of you that have been following the Partnership, you know that this represents a broadening of CMF's core mission, which has always been to support the Member, committee, and leadership offices of the U.S. Congress. Now, through the Partnership, CMF is seeking to improve the communication, understanding, and relationship between Members of Congress and the citizens they represent.

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Inside the Hill: How The Public Is Heard

In the fourth installment of "Inside the Hill", Members of Congress and congressional staff discuss how citizens' voices are heard on Capitol Hill.

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Ask Us: “Protocols” for Communicating with Congressional Staff

Obviously, Members of Congress have a constitutional responsibility to interact with their constituents because the First Amendment extends us the right "to petition the Government for a redress of grievances." But what about the chief of staff, the legislative director, or the legislative assistant for small business issues? Do I as an individual citizen have a right to communicate with those individuals?

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Advanced Studies: Innovative Ways to Engage Citizens

In our evaluations of congressional websites we found that there is a digital divide in Congress (PDF), with 'A' and 'F' being the two most common letter grades. While we will continue to cover the basics, we also want to highlight a few new and innovative ways Members of Congress are engaging citizens in the 112th Congress.

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ABOUT CMF

Inside of Capitol Dome

CMF is a 501(c)(3) nonpartisan nonprofit dedicated to helping Congress and its Members meet the evolving needs and expectations of an engaged and informed 21st century citizenry.

Our work focuses on improving congressional operations and enhancing citizen engagement through research, publications, training, and management services.

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PROJECTS

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Communicating with Congress The Internet forever changed how citizens and Congress interacts. The goal of this project is to facilitate a more meaningful democratic dialogue.

 

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Gold Mouse Project
Congress should effectively communicate with and serve citizens online. CMF assesses congressional websites to identify best and innovative practices that can be more widely adopted by the House and Senate.

 

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Inside the Hill
Produced by Founding Partner Fleishman-Hillard, this video series allows you to hear directly from Members and staff on how technology is changing the way Congress works.

 

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Life in Congress
This novel research project by CMF and the Society for Human Resource Management has two goals: identify the factors that motivate congressional staff and shed some light on Congress as a workplace.

 

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21st Century Town Hall Meetings CMF seeks to continue our innovative work in this area by conducting comparative research on in-person town halls, online town halls, and telephone town halls.