Building Trust & Effectiveness in Congress
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citizen engagement

Face-to-Face with Congress: Before, During and After Meetings with Legislators

In a CMF survey of congressional staff, 97% said "in-person visits from constituents" are the most influential way to communicate with a legislator who is undecided on an issue. But how exactly should this be done? This upcoming report features candid comments from House Chiefs of Staff, Schedulers, and Districts Directors, and advice they would never reveal to constituents, convey to lobbyists, or whisper to reporters. Read More

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113th Congress Gold Mouse Awards: Congressional Use of Social Media [VIDEO]

In April 2014, the Congressional Management Foundation (CMF) released the Gold Mouse Awards (and accompanying best practices report) for the 113th Congress. For the first time, 17 Members were recognized for their efforts in using social media to further transparency, accountability, and constituent service. This video discusses what CMF focused on in our analysis of social media practices, the characteristics exhibited by the winners of the Gold Mouse Awards for Social Media, and the strategic questions congressional offices should ask before engaging in social media efforts.

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Join Us Next Friday for Advocacy Leaders Network Workshop

Join CMF and Beekeeper Group on September 5 for the collaborative discussion, "Trending Now: Learn What Your Supporters Really ‘Like’ Online." This session is part of the Advocacy Leaders Network, a series tailored to senior advocacy, government affairs, and public relations professionals, and presented through CMF's Partnership for a More Perfect Union.

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What Happens to the Advocacy Messages You Send: Hill Insiders Dish

Last week, CMF was pleased to co-host along with the Beekeeper Group the latest session in our Advocacy Leaders Network series, "Inbox or Wastebasket? Legislative Correspondents Tell You The Path Your Advocacy Materials Take And Why." This workshop focused on the behind-the-scenes process of how congressional offices handle communications and information.

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Learn the Path of Your Advocacy Materials

This Friday, join CMF at the Advocacy Leaders Network workshop to learn how constituent and advocacy communications are handled in a congressional office. Hear directly from congressional staff on which messages grab their attention and why.

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Lessons from the 113th Congress Gold Mouse Awards

Today CMF hosted a briefing for congressional staff on how to improve online communications with constituents, based on what we saw in our recent reviews of congressional websites and social media. The program also paid special attention on learning from the policies and practices of Gold Mouse Award-winning staffers.
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Social Media Innovations in Congress Add to Transparency and Accountability

In this month's Roll Call commentary, Brad Fitch and Kathy Goldschmidt identify some of the outstanding practices that received CMF's first-ever Gold Mouse Awards for Social Media. They also discuss why Members of Congress need to adjust their one-sided approach to social media, and instead use these tools to be more accountable and transparent to citizens.
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SETTING COURSE

compass

Now in its 13th edition, Setting Course is a comprehensive guide to managing a congressional office:

  • Part I is for new Members, focusing on setting up an office. 
  • Part II helps Members themselves define their role in the office and in Congress. 
  • Part III provides guidance to veteran and freshman offices on managing specific office operations.