Building Trust & Effectiveness in Congress
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citizen engagement

Social Media Requires New Metrics for Measuring Success

I'll admit it, I was a bit slow to "get" social media. Intellectually, I understood the viral and interconnected nature of the media. But I was schooled in mainstream media. When I started in radio we still spun records and spliced tape with a razor blade. I read the articles and heard the mantra: it's not simply the number of your followers that count on Twitter, but who is following you, and how much influence they have. This lesson hit home for me during a recent trip to San Francisco.

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New Site Offers Tools, Resources to Citizens & Congress

Normally the launching of a new website wouldn't warrant a lot of heralding – websites get launched every day. The Congressional Management Foundation's new website, CongressFoundation.org, is a bit different. More than a new online resource, CongressFoundation.org represents the expanding mission of CMF into some exciting new areas.

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A #Townhall for a New Age

When used correctly, online communications can be remarkably effective in fostering increased citizen engagement with politics and policy. Through our own research, we have found that online town hall meetings have the potential to be a powerful tool for strengthening the relationship between Members and their constituents.

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By the Numbers: The 112th Congress Gold Mouse Project

Our Gold Mouse evaluations commence today! Our evaluators are beginning the process of reviewing the websites of Congress in order to determine which are deserving of the Platinum, Gold, Silver, and Bronze Mouse Awards. This is a substantial undertaking which allows us to accurately track and analyze how Congress connects to citizens online. Just how big is it? To give you an idea, we present an estimate of the 112th Congress Gold Mouse Project by the numbers:

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Op-Ed: Congress’s tragedy of the commons

"As I step down from the chairmanship of the nonpartisan Congressional Management Foundation, I'd like to make a plea to the members of Congress whom the foundation exists to serve: that they recapture the trust of the American people."

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112th Congress Gold Mouse Evaluations Begin on June 15!

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Offices now have an extra 2 weeks to finish any last minute changes to their websites. Evaluations will begin June 15! To help you prepare, we have compiled an extensive FAQ.

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Inside the Hill: Who Handles Online Communications

In the seventh installment of 'Inside the Hill', congressional staff and Congressman Honda discuss how they use and manage online communications.

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Inside the Hill: Congressional Staff Read Everything

In the sixth installment of 'Inside the Hill', congressional staff discuss how the Internet has affected the ways congressional offices get their news.

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SETTING COURSE

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Now in its 13th edition, Setting Course is a comprehensive guide to managing a congressional office:

  • Part I is for new Members, focusing on setting up an office. 
  • Part II helps Members themselves define their role in the office and in Congress. 
  • Part III provides guidance to veteran and freshman offices on managing specific office operations.