In the first installment of "Inside the Hill", Members of Congress and staff discuss how social media is changing the way Members can communicate with their constituents.

In the second installment of "Inside the Hill", congressional staff discuss what it takes to create and maintain an effective and useful website.

Earlier this week at our House training on congressional websites and the Gold Mouse Report, one of the attendees asked what his office - as an award winning office - could do to improve their website and perhaps get a Gold or even the Platinum Mouse Award next time around. I love that question because it shows that an office is not resting on their laurels happy that they won an award. It's something we get a lot. The best want to be better. Regrettably, we don't always see that same focus and drive in the offices at the bottom of the list.