Building Trust & Effectiveness in Congress
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Work-Life in Congress

As part of the "Life in Congress" research project, CMF and the Society for Human Resource Management are presenting a series of programs focused on improving the work-life of congressional staff.

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113th Congress Gold Mouse Awards

On Monday, April 28, CMF announced the winners of the 113th Congress Gold Mouse Awards! Learn more about our process and criteria, as well as about our first-ever awards for social media.

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Managing Changes in Budgets & Benefits

CMF's survey of senior congressional staff indicates that reduced office budgets and changes to staff healthcare could lead to a significant number of staff departures.

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#SocialCongress

This report, part of the "Communicating with Congress" project, represents the first research into how Congress uses social media to gauge opinion and communicate with constituents.

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The Power of Citizen Advocacy

Contrary to popular belief, citizens have more power than they realize. Most of the congressional staff we surveyed said constituent visits have 'some' or 'a lot' of influence on an undecided Member of Congress, more than any other influence group or strategy.

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Recent Updates

methodology

Characteristics of Effective Committee Websites

In past posts, we've discussed the characteristics of effective Member (personal office) websites. While some overlap exists between award-winning Member and committee websites in terms of usability and timeliness, there is little commonality otherwise.

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Award-Winning Characteristic #9: Diversity of Communications Content

In the 9th part of our continuing series about Gold Mouse criteria, we are covering the importance of including all of your various types of media on your site, such as press releases, floor speeches, videos, and op-eds.

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Award-Winning Characteristic #8: Floor Proceedings

In the 8th part of our continuing series about Gold Mouse criteria, we are covering what you should include on your site about the ongoing activities on the floor of the House or Senate. Most citizens are not familiar with what is going on in Congress or the schedule it keeps, and your website should be a place where people can learn about the legislative process and congressional action.

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Award-Winning Characteristic #7: District/State Information

In the 7th part of our continuing series about Gold Mouse criteria, we are covering what district/state information to post on your website. Having a robust section on the geographical area your Member represents demonstrates the connection your Member has with back home. This part of your website can go a long way to building relationships with your constituents, particularly if you use this section to highlight specific accomplishments of people from your home district or state.

Beyond relationship building, this part of your site may often be the first place people check when they're looking for basic information about your district/state, such as census information or a map.

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CMF works internally with House and Senate offices to foster improved management practices. From interns to Chiefs of Staff to Members themselves, CMF provides services adapted to the unique congressional environment. Read more

Commonly Used Resources

ABOUT CMF

Inside of Capitol Dome

CMF is a 501(c)(3) nonpartisan nonprofit dedicated to helping Congress and its Members meet the evolving needs and expectations of an engaged and informed 21st century citizenry.

Our work focuses on improving congressional operations and enhancing citizen engagement through research, publications, training, and management services.

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