Building Trust & Effectiveness in Congress
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Advanced Studies: Innovative Ways to Engage Citizens

In our evaluations of congressional websites we found that there is a digital divide in Congress (PDF), with 'A' and 'F' being the two most common letter grades. While we will continue to cover the basics, we also want to highlight a few new and innovative ways Members of Congress are engaging citizens in the 112th Congress.

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SETTING COURSE

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Now in its 13th edition, Setting Course is a comprehensive guide to managing a congressional office:

  • Part I is for new Members, focusing on setting up an office. 
  • Part II helps Members themselves define their role in the office and in Congress. 
  • Part III provides guidance to veteran and freshman offices on managing specific office operations.