OverviewAfter nearly 10 years of research, outreach, and study of the communications between citizens and Congress, CMF released recommendations for all stakeholders and suggested improvements to the structure and processes for managing congressional communications. Highlights include:
- Discussion of the challenges citizens, Members of Congress, and grassroots advocates face which threaten the effective exchange of ideas;
- Details about the processes used to facilitate electronic communications between citizens and their representatives in Congress;
- Recommendations to each stakeholder group – including citizens, grassroots advocates, Congress, and the vendors that provide services to each group – for changing their practices to help improve the democratic dialogue;
- Presentation of a new model for these communications which would ease administrative burden, improve communication, and help facilitate more meaningful dialogue about public policy.
Read the full report: CWC_RecommendationsReport (3.5 MB)
Copyright 2008 by the Congressional Management Foundation