Building Trust & Effectiveness in Congress
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Our office is going for the gold! ...where do we start?

This is the first post in our series on "building a better website."

After the initial excitement of the Mouse Award announcement wears off, congressional offices (even the award winners!) have one question: How do we make our website better?

For award winners to stay on top, they need stay on the cutting edge. Many award winners have already launched new sites and unveiled new features in an effort to continually improve their presence on the web and the way they connect with constituents.

For the rest of you, improvement is more straightforward (but not necessarily easier). Steal from the best! Look to the award winners for ideas and inspiration. The number and variety of award winners is a testament to the fact that there is not one single path to a successful website. It's all about what serves your office and your constituents best. You can pick and choose. If you like the way the press section works at a Bronze Mouse award winner's site, but the issues section of a Gold winner, use both!

There's no need to re-create the wheel - just mold existing sites and structures to fit your particular circumstances and goals.

Here are some links to get you started:



Inside of Capitol Dome

CMF is a 501(c)(3) nonpartisan nonprofit dedicated to helping Congress and its Members meet the evolving needs and expectations of an engaged and informed 21st century citizenry.

Our work focuses on improving congressional operations and enhancing citizen engagement through research, publications, training, and management services.

Read more about CMF


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Communicating with Congress The Internet forever changed how citizens and Congress interacts. The goal of this project is to facilitate a more meaningful democratic dialogue.


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Gold Mouse Project
Congress should effectively communicate with and serve citizens online. CMF assesses congressional websites to identify best and innovative practices that can be more widely adopted by the House and Senate.


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Inside the Hill
Produced by Founding Partner Fleishman-Hillard, this video series allows you to hear directly from Members and staff on how technology is changing the way Congress works.


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Life in Congress
This novel research project by CMF and the Society for Human Resource Management has two goals: identify the factors that motivate congressional staff and shed some light on Congress as a workplace.


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21st Century Town Hall Meetings CMF seeks to continue our innovative work in this area by conducting comparative research on in-person town halls, online town halls, and telephone town halls.