When
Tuesday, September 23, 2014 1:30PM - 4:30PM
Where
B-249B Longworth
New Jersey Ave SE & C Street SE
Washington, DC
20515
Event Details
This course is for House staff who currently write and/or manage constituent mail and want to improve their writing and lessen the administrative burden of correspondence.
In this class, House staff will:
- Learn the various approaches for responding to constituent mail
- Draft a constituent response based on best practices
- Learn techniques and tips for improving turnaround time
- Handle difficult, politically-sensitive, and hostile letters
- Receive guidance on sounding like your Member
This program is conducted by the Congressional Management Foundation under contract with the Chief Administrative Officer of the U.S. House of Representatives.
Registration is required. To register for or view upcoming programs, please visit http://registerme.house.gov (internal link only).