Building Trust & Effectiveness in Congress
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Work-Life in Congress

As part of the "Life in Congress" research project, CMF and the Society for Human Resource Management are presenting a series of programs focused on improving the work-life of congressional staff.

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113th Congress Gold Mouse Awards

On Monday, April 28, CMF announced the winners of the 113th Congress Gold Mouse Awards! Learn more about our process and criteria, as well as about our first-ever awards for social media.

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Managing Changes in Budgets & Benefits

CMF's survey of senior congressional staff indicates that reduced office budgets and changes to staff healthcare could lead to a significant number of staff departures.

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This report, part of the "Communicating with Congress" project, represents the first research into how Congress uses social media to gauge opinion and communicate with constituents.

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The Power of Citizen Advocacy

Contrary to popular belief, citizens have more power than they realize. Most of the congressional staff we surveyed said constituent visits have 'some' or 'a lot' of influence on an undecided Member of Congress, more than any other influence group or strategy.

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Recent Updates

Congressional Management Foundation

The Magic Formula to Requesting Time and Setting Up Events With Congress

For citizens aiming to get Congress to understand their views, congressional staff report the best way is to invite their boss to attend an event or visit a group in the district or state. August recess is an excellent time to do this, but many staff also report significant variance in the acumen, skills and practices of groups requesting meetings. In this commentary, Brad Fitch offers some clear guidance based on a recent CMF survey of House District Directors.

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Be a ‘Courageous Follower’: How to Have Difficult Conversations with the Boss

On Monday, CMF held training sessions with senior level Senate and House staff about how to become a 'Courageous Follower.' The focus was on how staff provide valuable guidance and feedback to their Senator or Member, including the courage to intervene when not doing so will cause a problem or result in a serious misstep.
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Great Websites Win More Than Awards, They Win Trust

In this month's Roll Call commentary, Brad Fitch discusses the top 5 characteristics of effective Member websites, and how these characteristics contribute to enhanced transparency and accountability in Congress, and greater trust in our democratic institutions.

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What Happens to the Advocacy Messages You Send: Hill Insiders Dish

Last week, CMF was pleased to co-host along with the Beekeeper Group the latest session in our Advocacy Leaders Network series, "Inbox or Wastebasket? Legislative Correspondents Tell You The Path Your Advocacy Materials Take And Why." This workshop focused on the behind-the-scenes process of how congressional offices handle communications and information.

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CMF works internally with House and Senate offices to foster improved management practices. From interns to Chiefs of Staff to Members themselves, CMF provides services adapted to the unique congressional environment. Read more

Commonly Used Resources


Inside of Capitol Dome

CMF is a 501(c)(3) nonpartisan nonprofit dedicated to helping Congress and its Members meet the evolving needs and expectations of an engaged and informed 21st century citizenry.

Our work focuses on improving congressional operations and enhancing citizen engagement through research, publications, training, and management services.

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