Come join CMF and esteemed Coach John Ansbach in a can't-miss seminar on how to better manage a demographically diverse workforce. In this training, Chiefs of Staff and Committee Staff Directors will identify and examine the core values and preferences broken down by each of the four generations. Mr. Ansbach will then teach the audience how to apply this knowledge to improve:

1. Interoffice leadership, allowing us to understand why colleagues do what they do;
2. Interoffice communication, helping us communicate to those in different generations in appropriate ways that resonate;
3. Interoffice management, how to provide quality customer service based on the generation of the customer or constituent.