Building Trust & Effectiveness in Congress
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CMF tackles projects to provide Congress with tools, incentives, and options to become more efficient and effective in their daily delivery of services to their constituencies. As well, CMF endeavors through the Partnership for a More Perfect Union to help enrich the relationship between citizens and Congress through research and education, re-establishing trust, and providing innovative yet pragmatic tools to facilitate purposeful two-way communication. Overviews of CMF’s ongoing projects are below.

Communicating with Congress


The Internet spawned an explosion of electronic messages and forever changed how citizens and Members of Congress interact. The goal of this project is to reduce the challenges and frustration felt by both sides, facilitate increased citizen participation in the public policy process, and promote a meaningful democratic dialogue that benefits our country. Read More

Gold Mouse Awards Project


With an estimated 85% of American adults online, Members of Congress should have good websites that effectively communicate with and serve citizens. Since 1998, we have assessed the quality of congressional sites to identify best and innovative practices that can be more widely adopted by House and Senate offices. Read More

Inside the Hill


The Partnership's "Inside the Hill," produced by Founding Partner Fleishman-Hillard, is a video series that allows you to hear directly from Members and staff on how technology is changing the way Congress works.

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Life in Congress


The “Life in Congress” project is a partnership between CMF and the Society for Human Resource Management (SHRM). The novel research series has two goals: to identify the factors that motivate employees in the Washington, DC and district/state offices, and to shed some light on Congress as a workplace. Read More


21st Century Town Hall Meetings


We believe there is a need for a more deliberative and civil dialogue between citizens and elected officials. CMF recently released a research report on the effects of online town halls. The Partnership will continue this work by conducting comparative research on in-person town halls, online town halls, and the telephone town halls that are now common on Capitol Hill. Read More