Constituent Communications

Common Office Objections to Technology

Answers to some common objections to technology, including answering email with email and upgrading the website.

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Strategies to Get Email Out Faster and More Effectively

A short summary of 6 strategies to improving email systems in congressional offices.

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Media Advisory: New Report Will Reveal the Untapped Power of Citizen Engagement

CMF will release a new report on Monday, February 13, which reveals the degree of influence that citizens have on congressional decision making. The report summarizes research with congressional staffers conducted by CMF over more than a decade, and includes new, previously unpublished survey data with congressional staff and citizen advocates.

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Make Technology Work for You

9 tips on how to maximize the benefits from constituent correspondence while minimizing the time devoted to it.

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Mail Management

Key components and guidelines for creating and operating an effective and efficient constituent correspondence system.

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